Why Your Store Associates Know Less than Your Customers — and How AI is Changing That
The gap in knowledge between today’s digitally empowered shoppers and what store associates have at hand is quietly…
Executive Viewpoints April 28The gap in knowledge between today’s digitally empowered shoppers and what store associates have at hand is quietly…
Executive Viewpoints April 28Consumers are engaging with AI in ever-growing numbers, but the technology itself is so new — and is…
Features April 27A little less than one year after acquiring the Dormify intellectual property (IP), Williams-Sonoma has launched Dormify as…
News April 27Nike will cut approximately 1,400 roles in global operations, with the majority in technology areas, as the apparel…
News April 24Ecommerce retailers in 2026 are watching their profit margins erode in the face of multiple financial pressures. As…
Executive Viewpoints April 24The Container Store will launch a “Store Changing” event on April 24, as the retailer’s 98 stores prepare…
News April 23U.S. Customs and Border Protection (CBP) has gone live with its IEEPA Refund page, providing a mechanism for…
Features April 22Retailers are reshaping the shopper journey with AI-powered tools, and like everything else about this technology, it’s happening…
Features April 22Best Buy will be led by 26-year company veteran Jason Bonfig when CEO Corrie Barry steps down on…
News April 22