Latest In: Consumer Trends

Deloitte first insight Viki Zabala

Turning Retail Losses into Profits

How can retailers transform losses into profits? External economic factors, such as fluctuating interest rates, an unpredictable housing…

Executive Viewpoints August 1
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Store No. 8 is Walmart's innovation incubator, which allows the retailer to pursue new opportunities in business and customer experience.

What is Store No. 8? Inside Walmart’s Innovation Incubator

Editor’s Note: As 2023 comes to an end, we are highlighting some of our most-read content of the…

Features August 1
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Walmart and Rubi Labs Pilot Textiles Made with Captured Carbon

Walmart and Rubi Laboratories have launched a pilot to test whether usable textiles can be developed from captured…

News July 31
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Accenture surveyed more than 10,000 consumers in 16 countries and found that the “resilient consumer” is emerging and finding new ways to browse and buy.

Accenture: Rise of the ‘Resilient Consumer’ Requires More Nuanced Retail Strategies

Accenture surveyed more than 10,000 consumers in 16 countries and found that although we’re living in a time…

Features July 28
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Joann in-store pickup

Joann Expands Location Solution to Encompass BOPIS

Joann has extended its partnership with Flybuy to power the craft retailer’s buy online, pick up in-store (BOPIS)…

News July 27
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How to Convert Customers with Empathetic Marketing

In explaining the human mind, neuroscientist Antonio Damasio shared, “We are not thinking machines that feel; rather, we…

Executive Viewpoints July 27
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Walgreens Exec: Operational Excellence Makes 1-Hour Delivery Promise a Reality

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they…

Features July 25
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New findings on social commerce behaviors from Havas and Snap.

Havas Study Highlights 5 Key Social Commerce Preferences of Gen Z and Millennials

It’s no secret that social commerce — that is, retail interactions that begin (and sometimes also end) on…

Features July 24
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How Retailers Can Turn Inflation into Opportunity

In an environment where inflation still remains stubbornly high, consumers continue to be more price-sensitive than ever. Massive…

Executive Viewpoints July 21
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