Latest In: Consumer Trends

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Rite Aid is partnering with Copia to track food waste and donate it to California nonprofits.

Rite Aid Partners with Copia to Donate Surplus Food to California Nonprofits

Americans discard nearly 120 billion pounds of food every year — approximately 40% of the country’s food supply.…

News March 13
Consumer Edge Lowe's Michael Gunther petco Sephora Target ulta beauty

Why Uncommon Corporate Partnerships are a Must in 2024 (and How to Make Them a Reality)

Despite Tightening Wallets, Select Brands Flourish As spend growth softened in the second half of 2023 across discretionary…

Executive Viewpoints March 13
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Lina Khan, Chair of the FTC at a recent webinar.

FTC Chair Lina Khan on Fighting ‘Gatekeeper Markets’ that Throttle Fair Competition

For a long time, the American public has hit the “mute” button about the dangers of too much…

Features March 12
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All the Feels: How Mood will Underpin Future Consumer Spending in Retail

The future consumer is a #mood. By now, it’s a given that consumers expect personalized brand interactions and…

Executive Viewpoints March 12
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DoorDash Canada Supports Women-Owned Restaurants with $150K in Grants

DoorDash has launched a Made by Women platform designed to champion female chefs and restaurateurs and provide access…

News March 11
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Getting to Grips with Gen Z

Gen Z consumers are neither easy to define nor predictable in their shopping habits. The consumer cohort born…

Executive Viewpoints March 11
brand superfans customer centriticy customer feedback strategy Customer loyalty Featured Katie Thomas Kearney Consumer Institute
Katie Thomas, who leads the Kearney Consumer Institute, reveals the impact of "superfans," and how brands can cultivate fandom.

KCI Survey: Swifties, the BeyHive and BravoCon Demonstrate the Power of Superfans

“Brand fans” are definitely loyal customers, but not all loyal customers are brand fans — and for many…

Features March 11
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Lidl Names New Chief Commercial Officer and First-Ever Chief Customer Exec

Discount supermarket retailer Lidl U.S. has named four executives with extensive retail experience to top posts, including naming…

News March 8
beauty retail brand with purpose cause-based clean beauty DTC brand Featured impact-based Thrive Causemetics
Karissa Bodnar, Founder and CEO of Thrive Causemetics.

Thrive Causemetics Founder Reveals What it Takes for a Cause-Based Brand to Stay on Mission

Karissa Bodnar, Founder and CEO of clean beauty brand and DTC success story Thrive Causemetics, grew up in…

Features March 8
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