Latest In: Consumer Trends

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Survey: Physical Stores Offer Chance to Restore Consumer Desire for Control

The effects of the pandemic have left many consumers feeling powerless over their social lives, work lives, and…

News May 12
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How Returns Drag Down Sustainability Efforts (and what Retailers can do About it)

It’s becoming increasingly clear that returns have costs that go well beyond the financial. Each year in the…

Features May 11
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KPMG Reports State of Consumer Sentiment: A Positive — yet Cautious — Outlook

As the U.S. slowly emerges from the pandemic’s harshest effects, retailers are looking for early insight into post-COVID-19…

Features May 10
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Delivery Platform Offers Carbon Offsets to Shipping Customers

The pandemic-fueled ecommerce surge has been accompanied by a dramatic increase in deliveries — and the fossil fuel…

News May 3
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‘Lowe’s House of Curators’ Emphasizes Style, Interior Design with Special-Edition Collections

Lowe’s is introducing “Lowe’s House of Curators,” a series of bespoke décor curations that will focus on style…

News May 3
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Adobe: As U.S. Ecommerce Booms, Global Online Spend Projected to Reach $4.2 Trillion in 2021

What a difference a year can make. In March 2020, the retail (and general economic) situation looked dire,…

Features April 30
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Convenience Increasingly Trumping Cost on Online Shoppers’ Priority List

Offering items at a lower price than competitors was once an almost guaranteed method of increasing online conversion…

Features April 16
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The Honest Company

The Honest Company Rides ‘Conscious Consumerism’ Wave Toward Potential $100M IPO

Ethical consumer goods brand The Honest Company filed for its long-anticipated IPO on April 9, 2021. Co-founded by…

News April 13
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Connected Consumer Series 2021

CCS 2021: Levi’s, 1-800-FLOWERS, Under Armour Reveal How They’re Meeting Fast-Changing Consumer Expectations

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the…

Features April 13
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