How Kroger Strengthened Customer Loyalty by Sharing its ‘Passion’ for Sustainability
Many factors go into customer loyalty, from the most basic (offering quality products that shoppers want) to more…
Features April 7
Latest In: Consumer Trends
How Data-Driven Tech Can Help Maximize Revenue for Shopping Centers
Shopping center owners and operators have faced rapid shifts in the retail landscape over the last few years…
Executive Viewpoints April 6
PacSun Launches ‘Pre-Loved Pac’ Resale Program
PacSun is joining the burgeoning resale trend with its new Pre-Loved Pac offering. Consumers will be encouraged to…
News April 5
Survey: More Than 25% of Consumers Will Exceed 2021 Grocery Spend for Spring Holidays
Spring 2022 holidays will see a return closer to pre-pandemic normalcy than 2021, according to the Spring Holidays…
News April 5
Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience
PayPal has come a long way from the days when it was known primarily as the way to…
Features April 5
Shoptalk 2022: Advanced Personalization Strategies and the Power of Community
Nearly 10,000 attendees crowded into the Mandalay Bay Hotel in Las Vegas for Shoptalk 2022, held March 27-30,…
Features April 4
The Rise of Shopper Promiscuity Calls For a New Approach to Market Research and Marketing
Today’s shoppers are operating in a completely unrestrained informational environment, full of seemingly endless places to get input…
Executive Viewpoints March 31
CCS 2022: Experts Provide Lessons and Best Practices from the Great Acceleration
While some brands and retailers are still adapting to some of the new realities established by the COVID-19…
Features March 29
Cashierless Technology — A Look Ahead
The focus on customer behavior and overall satisfaction has increased monumentally in recent years. Nothing irritates shoppers more…
Executive Viewpoints March 28Top Stories
