Latest In: Consumer Trends

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As headwinds mount the customer lifetime value will be the key to ecommerce success.

As Headwinds Mount, Lifetime Value will Become Ecommerce’s ‘North Star’

The ecommerce pandemic party is officially over. Following two lockdown-induced boom years, online retailers that were once investor…

Features January 18
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As other retailers brace for the impact of a looming recession, Saks OFF 5TH, has a rosier outlook.

NRF 2023: Saks OFF 5TH CEO Foresees Smooth Sailing for Off-Price Despite ‘Choppy’ Economic Waters

The mood on the street these days could generally be described as gloomy. But as other retailers brace…

Features January 16
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NRF 2023: How Target Makes its Culture of Inclusion Tangible

Sometimes the results of emphasizing diversity and inclusion are big, bold and easy to see; sometimes they’re subtle.…

Features January 16
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NRF Big Show to Spotlight Innovative Consumer Products and Workforce Solutions

Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF…

Features January 12
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DoorDash Debuts Package Pickup Service to Streamline Returns

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five…

News January 10
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Ecommerce with Flair: Digital Tools for a More Inspiring Online Experience

The advantages of buying online are clear. For customers, product selection has gone up while prices have gone…

Executive Viewpoints January 4
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Party City Faces NYSE Delisting if Stock Price Doesn’t Rebound

The Securities and Exchange Commission has warned Party City that the company is at risk of being delisted…

News December 21
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Build-A-Bear Expands Metaverse Pawprint with Tycoon Game Launch

The lockdowns and store closures necessitated by the COVID-19 pandemic were particularly hard on experiential retailers like Build-A-Bear,…

News December 19
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Expanding the ‘Digital Closet’: Warner Music Group Invests in DressX

Warner Music Group (WMG) will partner with and invest in digital fashion retailer DressX, gaining a platform for…

News December 16
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