Creating Accountability for Costly Returns, One Executive at a TimeÂ
Any good business leader knows that ownership is important for productivity. When a department has a clear hierarchy…
Executive Viewpoints May 15
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Hey Alexa, How Can Marketers Personalize Content for You?
By the end of this year, more than 200 million smart speakers are expected to be sold globally,…
Executive Viewpoints May 15
Combat Inflation’s Impact by Streamlining Conversational Commerce Channels
In yet another sign that the COVID-generated ecommerce surge has subsided, the Salesforce Shopping Index reported flat ecommerce…
Features May 8
Retail Remains a Testbed for New Technology
In the late 1970s, moviegoers were entranced by the futuristic sights on their screens, like otherworldly lasers in…
Executive Viewpoints May 5
Seeking to Cut Food Waste Faster, Marketplace Expands to All Grades of Produce
Full Harvest, an online marketplace for commercial buyers and sellers of fresh products, will now handle all grades…
News May 2
How CarMax Digitized, and Personalized, the Car-Buying Experience
A car is one of the biggest purchases most consumers make, but the process of buying one, especially…
Features May 2
The Art and Science of Matching Customer and Product DNA
When it comes to online personalization, businesses are hitting a wall. They’re navigating a new Wild West of…
Executive Viewpoints April 24
How can Businesses Improve the Experience of Retail Workers?
The economic downturn has sent consumers, employees, retailers and investors alike into a tailspin. At the same time,…
Executive Viewpoints April 21
Amazon Launches Anti-Counterfeiting Exchange to Enlist Other Retailers in Fighting Fakes
Amazon has launched the Anti-Counterfeiting Exchange (ACX), a collaborative platform that allows retailers to share information about confirmed…
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