The Hidden Cost of ‘Nearly Usable’ Data in Retail
I have spent 25 years digitizing the physical world, from barcodes and RFID to automation systems, helping enterprise…
Executive Viewpoints May 28
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Why Retail’s AI Fraud Problem Starts at the Identity Layer
Retail has always attracted fraud, but what’s happening now is different in both scale and sophistication. 69% of…
Executive Viewpoints May 27
AI Commerce Depends on Open, Foundational Location Data
The shift toward autonomous AI shopping agents is accelerating, moving agentic commerce from an experimental concept to an…
Executive Viewpoints May 25
Backroom Problems Hiding in Plain Sight
Walk the backroom of almost any grocery store, and you will find the same thing: shelves stuffed with…
Executive Viewpoints May 21
Is Your Data Ready for the Era of AI-Powered Search?
Data requirements for being found by an agentic commerce search go far beyond having the right basic product…
Features May 19
The Invisible Bias Problem in AI Consumer Research
A startup ran the same question through a synthetic panel and a real consumer sample: “What would you…
Executive Viewpoints May 15
Convenience vs. Discovery: How AI-Powered Shopping will Impact Brick-and-Mortar Retail
People thinking about the impact of agentic AI in retail focus, quite naturally, on how the digital shopper…
Features May 14
When the Whole Customer Journey Happens Inside the LLM
In 2026, your best customer might never visit your website. They’ll ask an assistant a question, compare options,…
Executive Viewpoints May 12
How Floral Wholesaler Fantasy Farms Meets Mother’s Day Demand
Florists and floral wholesalers face unique pressures in the lead-up to peak periods such as Mother’s Day and…
Features May 6Top Stories
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