How Computer Vision is Reducing Shrink and Reshaping Store Operations
According to Capital One Shopping Research, 27% of consumers admit to using self-checkout to steal, and 55% of…
Executive Viewpoints May 5
Latest In: Business Intelligence
Ace Hardware Deploys AI Tool for Associates in 2,300 Stores
The home improvement sector is proving to be fertile ground for AI-powered solutions: both The Home Depot and…
News April 29
Why Your Store Associates Know Less than Your Customers — and How AI is Changing That
The gap in knowledge between today’s digitally empowered shoppers and what store associates have at hand is quietly…
Executive Viewpoints April 28
Growing Adoption of AI Makes it the Next ‘Trust Battleground’
Consumers are engaging with AI in ever-growing numbers, but the technology itself is so new — and is…
Features April 27
Weathering a Potential Retail Data Drought
Changes in consumer behavior, technology and privacy regulation are all impacting retailers’ ability to understand their customers. The…
Executive Viewpoints April 27
From Checkout to Trust Layer: How Merchants Can Prepare for Agentic Commerce
For more than two decades, online checkout, from the “buy now” button to the credit card prompt to…
Executive Viewpoints April 22
The Agentic Commerce Paradox: It’s Already Here, and it’s Also Still Evolving
AI-powered agentic commerce, while still representing just a small fraction of all retail sales, has been growing so…
Features April 16
Wedding Gowns and Cappuccinos: How David’s Bridal and Starbucks are Reshaping Shopper Journeys with AI
Two very different shopper journeys — selecting a wedding dress and buying that all-important cup of coffee —…
News April 15
Amazon Unleashes AI-Powered Tool to Connect Pets with Potential Adopters
Amazon has launched its first pet adoption experience with the debut of an AI-powered matching tool, designed to…
News April 10Top Stories
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