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Bad Experiences Equal Lost Customers

A recent survey of 5,000 consumers confirms that customers may abandon a company following a bad experience, but…

Features January 15
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New Report Reveals 79% Of ‘Check-Ins’ Take Place On Foursquare

Localization is becoming a hot topic among retailers striving to better connect with mobilized consumers. By harnessing the…

Features November 9
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Timing, Delivery And Relevance Key To Daily Deal Success

Part 2 of the Retail TouchPoints Daily Deal Update In light of economic uncertainty, consumers are tapping into…

Features October 27
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