As Mobile Sales Surge, Retailers Double Down on the App Experience
Insider Intelligence predicts that mobile commerce sales will account for 43.4% of total U.S. retail ecommerce sales —…
Features August 10
Latest In: user experience
How American Girl is Bringing its Flagship Store Experience to the World — Virtually
For the most part, ecommerce the world over presents in the same standard format — whether it be…
Features November 8
Winning On Google: How Retailers Can Evolve Their Search Strategies
When it comes to search engine optimization, our work is never done. That’s because Google’s algorithms are constantly…
Executive Viewpoints June 3
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
5 Site Changes That Can Actually Impact Your Sales
By Jill Rose, PayPal User experience, or UX, impacts how customers navigate your web site, find the products…
Executive Viewpoints November 12Study: Best Buy, Home Depot Rank Highest In Mobile UX
Shopping on mobile devices continues to grow, which means that consumer expectations for a more user-friendly mobile experience…
News June 9
Web And Mobile Sites Top Retail Study Areas For UX Research
As retailers aim to provide the best user experience (UX) for consumers, they are looking to their competition…
News February 28
eBags Boosts Conversions 20% With Innovative Tech Investments
Retailers in some product categories — like grocery — can still compete by offering everyday low prices. But…
Features November 2EBay Continues Brand Repositioning As Profits Dip
Although eBay has long been known as an online destination where shoppers place bids in an auction-style setting,…
News October 21
UX Research Is No Longer Just The UX Team’s Job
With 60% of enterprises saying they will test their user experiences more frequently in 2016, it appears more…
Features March 3Top Stories
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