Everyone is watching the rise of the alternative last-mile carriers like Veho, Jitsu and GoFor, especially after Black…
Executive Viewpoints May 1
Amazon will be cutting an additional 16,000 jobs in its ongoing effort to “strengthen our organization by reducing…
News January 28
One of the paradoxes involved in providing great customer experiences (CX) is that it’s often essentially invisible to…
Features May 20
FedEx has introduced FedEx Easy Returns, a box- and label-free returns solution supported by approximately 3,000 brick-and-mortar dropoff…
News March 26
Inside a large warehouse in Pennsylvania, dozens of black robots dart and swirl across a polished concrete floor.…
Features January 23
[Update as of Nov. 22, 2024] In an unvarnished bid to drive holiday shoppers to try its new…
News November 22
In a near-unanimous vote, members of the Amazon Labor Union (ALU) in New York City will join the…
News June 18
In partnership with Roadie, a UPS company, BJ’s Wholesale Club has expanded same-day delivery services for large, big-ticket…
News June 12
Walmart Canada, in partnership with TerraCycle, will mark Earth Day on April 22 with a “Fresh Start” Day…
News April 16
