Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants
Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining…
Executive Viewpoints February 21
Latest In: UPS
Don’t Fall Victim to a Cyber Attack: A Shopper’s Guide to Cybersecurity
Shopping is one of life’s simple pleasures. It’s a way to treat ourselves, and to indulge in a…
Executive Viewpoints February 12
PayPal Offloads Happy Returns to UPS
UPS has agreed to acquire reverse-logistics solution Happy Returns from PayPal for an undisclosed amount. The deal is…
News October 26
Considering a Multi-Carrier Strategy? 7 Questions to Ask Before Partnering with a Last Mile Delivery Provider
After months of negotiations with the Teamsters Union, UPS has been able to avoid what would have been…
Executive Viewpoints October 23
Uber Debuts Package Return Service
Uber has introduced a package return service that provides consumers with live tracking within the Uber app. With…
News October 4
Teamsters, UPS Contract Agreement Averts Strike
UPS and the International Brotherhood of Teamsters union have reached a labor agreement affecting approximately 340,000 workers nationwide,…
News July 26
Report: Amazon Institutes Fee for Certain Returns at UPS Stores
Amazon has reportedly instituted a new fee for certain returns at UPS stores as the ecommerce giant aims…
News April 12
DoorDash Debuts Package Pickup Service to Streamline Returns
DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five…
News January 10
Overstock Teams with UPS to Tackle Home Furnishings Returns
Overstock.com is piloting a new returns program with UPS that will allow Overstock customers to schedule doorstep pickup…
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