From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC
It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years…
Executive Viewpoints June 26
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#RSP22: Everything You Need to Know About Holiday 2022
Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather…
News October 6
#RSP22: Expert Advice on Achieving a Great Holiday Season With Agility, Personalization and Solid CX
Retailers are approaching an uncertain holiday season with any number of questions on their mind: Will pent-up demand…
Features September 20
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Customer Service in the Metaverse: How Retailers Can Prepare for a Whole New (Virtual) World
When Facebook, Inc., announced in October 2021 that it planned to change its name to Meta, searches for…
Executive Viewpoints June 14Top Stories
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