12 Restaurant Brands Choose Cloud-Based Loyalty Platform
What do restaurants including Smashburger, El Pollo Loco, Pieology and Veggie Grill all have in common? They are…
News February 7
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How SMS Has Redefined Customization In The Retail Market
The development of new software and devices continues to expand the broad measure of consumer reach. And what…
Executive Viewpoints June 28Customer Experience Scoring: Which Route Is Best?
By Tom Martin, Glance Networks Customer experience is a phrase that is frequently tossed around. According to the…
Executive Viewpoints May 15
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Yankee Candle Smells Success With Improved Survey Strategies
More than two thirds (41%) of best-in-class organizations incorporate Voice of the Customer (VoC) as a formal part…
Features May 28Increase Sales. Learn What Customers Want. Price: $25
By Rodney Mason, CMO, parago Here is important news for retailers who are competing for the increasingly frugal…
Executive Viewpoints September 27Warby Parker Taps Internal Surveys To Drive Innovation And Growth
Since the inception of Warby Parker in 2010, the multichannel eyewear retailer has evolved from a small startup…
News July 29City Farmers Takes A Scientific Approach To Pricing And Promotions
Best-in-class retailers are collecting and analyzing data in real time to make more efficient decisions — especially around…
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