Latest In: Supply chain

CSAT customer service Featured logistics parcelLab Supply chain true classic voice of the customer
True Classic's marketing creative is the key to its success.

How True Classic Turned VoC Strategy into Post-Purchase Perfection

Breanna Moreno has always been an expert at efficiency. That’s why, when she joined True Classic in 2020…

Features November 18
Featured logistics Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024) SAP SCM Supply chain transportation management

Blue Diamond Growers Cracks the Supply Chain ‘Nut,’ Saves $1 Million in Annual Transportation Costs

Businesses across multiple industries have felt the intense supply chain pressures brought on by COVID for nearly five…

Features August 30
click-to-door delivery notifications delivery provider fdx Featured FedEx logistics solutions Retail ThinkTank (2024) Retail ThinkTank: Featured in Business Agility & Innovation (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024) returns shipping speed Supply chain sustainability
Workers in a FedEx fulfillment center sort packages.

How FedEx Leverages its Data and Expertise to Help Merchants Win Post-Purchase

Not too long ago, if you wanted to get a package somewhere there were three primary choices —…

Features July 23
customer experience Featured hanna andersson packaging resale sourcing Supply chain sustainability
Kara Carter, Hanna Andersson's Chief Product Officer, reveals how the brand's commitment to quality and durability drives its sustainability efforts.

How Sustainability Dovetails with Hanna Andersson’s ‘North Star’ of Product Durability

Kara Carter has been in a long-term relationship with Hanna Andersson. Starting as a Merchandising Director in 2014,…

Features June 25
Cart.com Misen ModCloth order management Supply chain third-party logistics
Two digital-first brands, Misen and ModCloth, are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations.

ModCloth and Misen Outsource Omnichannel Fulfillment Operations

Two digital-first brands, Misen and ModCloth, are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations.…

News May 9
ai alibaba blockchain cross-border commerce crowd-sourced delivery customs Executive Q&A Featured international logistics Panama Canal predictive analytics small businesses Suez Canal Supply chain supply chain resilience supply chain visibility
Alibaba's Head of Supply Chain for North America B2B shares tips for navigating today's challenging cross-border commerce environment.

Alibaba.com Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

The COVID-19 pandemic has, for all intents and purposes, ended. But the supply chain disruptions that it exacerbated…

Features January 9
inventory management merchandising party city Supply chain TradeBeyond vendor compliance
Party City has implemented TradeBeyond to improve its supply chain processes.

Party City Streamlines Supply Chain Processes as it Looks to Post-Bankruptcy Future

As it emerges from bankruptcy, Party City is moving forward with a strategy to transform its business and…

News October 25
carhartt Deliver Americas 2023 event coverage Featured Honeywell Locus Robotics Retail ThinkTank 2023 Retail ThinkTank: Featured In Supply Chain & Fulfillment (2023) Retail ThinkTank: Supply Chain & Fulfillment (2023) robotics Supply chain supply chain automation sustainability untuckit wrap
Bjorn Bengtsson, Chief Product and Supply Chain Officer at DTC men’s fashion brand Untuckit, takes the stage at Deliver Americas.

With Supply Chain Still in Flux, Executives Focus on Sustainability, Automation

For almost as long as retail has existed, the supply chain has contentedly operated behind the curtain. But…

Features October 20
Aerie american eagle American Eagle Outfitters executive appointments operations Supply chain
Sarah Clarke, newly appointed Chief Supply Chain Officer, and Valerie van Ogtrop newly appointed EVP of Brand Operations for AEO.

American Eagle Names Replacements for Departing COO

American Eagle Outfitters (AEO) has appointed two executive leaders to replace COO Michael Rempell following his previously announced…

News October 18
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