Latest In: store operations

crosschannel e-commerce Gene Weaver in-store shopping inventory management RedPrairie retail Retail TouchPoints RSR store operations

Achieving A Single All-Channel View Of The Customer: The Key To Countering Amazon

What is stopping retailers from delivering on consumers’ all-channel shopping expectations? According to a recent RSR report, retailers’…

Executive Viewpoints September 18
Ann Taylor store operations The Breast Cancer Foundation

Ann Taylor Opens First International Store, Second Planned For November

Ann Taylor has announced the opening of its first store located outside of the U.S. — the Toronto…

News September 18
business operations Manhattan Associates motorcycles order fulfillment SCALE store operations Supply chain

J&P Cycles Accommodates Pop-Up Store Model With Supply Chain Solutions

The pop-up store ― a temporary retail site designed for flash sales ― is an innovative and lucrative…

News September 10
bloomingdales Debbie Hauss Lowe's Macy's retail Retail TouchPoints rfid store operations Store Operations Superstar Awards

Store Operators Make Impressive StridesBy Debbie Hauss, Editor-in-Chief I have to say that I was particularly taken by…

Executive Viewpoints September 5
in-store shopping experience Justin Behar mobile mobile device Quri retail Retail TouchPoints smartphone store operations

Shoppers Provide Real-Time Feedback With Quri’s EasyShift App

Thousands of mobile shoppers are creating a network of individual focus groups for brands and retailers nationwide through…

News August 21
aramark customer service Debbie Hauss delia's Macy's retail Retail TouchPoints store operations work workforce Workforce Insight workforce management

Finding The Best Workforce BalanceBy Debbie Hauss Last week I attended an event sponsored by Workforce Insight and…

Executive Viewpoints August 14
Baynote Cartoon customer engagement Dan Darnell e-commerce Facebook retail Retail TouchPoints shopping cart abandonment social medial specials store operations stores

Intent to Buy Cartoon: #10 Stores

Every time a consumer visits a site, they have a two-way conversation with that brand, sharing important clues…

Executive Viewpoints August 10
customer engagement Facebook gamification geo-location Google Wallet incentives instagram localization Macy's Mood Media Orlando Veras personalization rewards shopkick shopper engagement store operations Twitter

Macy’s Adopts Shopkick Mobile Rewards In All 800 Locations

As mobile and localization become even more vital pieces to the shopper marketing puzzle, retailers are utilizing strategies…

News August 6
Duane Reade in-store engagement New York City salad bar store operations

Duane Reade’s New Broadway Location Steps Up The In-Store Experience

Retailers are stepping up their brick-and-mortar engagement strategies to boost overall foot traffic and purchase rates. Duane Reade…

News August 1
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