Latest In: store operations

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Mall interior illustrating the retail magic Rekon Retail tries to create.

Scaling Store Experiences: 4 Lessons from Rekon Retail

For Rebekah Kondrat, retail is magic. “A great experience, like a physical retail environment, can change someone’s day,”…

Features February 19
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A grocery store associate stocks shelves.

Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they…

Features November 22
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How The Vitamin Shoppe’s POS Upgrade is Leveling Up its Omnichannel Experience

Nearly 75% of consumers say the way they shop in stores has changed significantly over the past three…

Features October 23
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Whether it be through an in-house mentorship system, eLearning solution or working with hired or external business trainers, your training strategy needs to follow these core principles.

Key Factors of a Successful Retail Industry Training Strategy

This sponsored content is brought to you by iSpring Solutions. Within the retail industry, staff training, teaching and…

Sponsored July 16
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Primark President: ‘Our Business is Set Up for People to Grow Into’

Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers…

Features April 12
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Using Zebra technology, Office Depot has been able to improve store efficiency and performance by supporting both managers and employees.

Office Depot Improves In-Store Task Completion Rate by 42% with Cloud Technology

Office Depot’s task completion rate has reached 90% across its network of 1,500 stores and 13,000 associates since…

News January 15
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Workers are increasingly prioritizing mental health. Now is the time for retail leaders to display their vulnerability.

To Tackle Workforce Issues, Retail Leaders Need to Display Their Vulnerability

With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into…

Editor's Perspective September 22
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By empowering associates with data, retailers can support better in-store experiences

3 Ways to Use Data to Improve In-Store Experiences

Retailers have access to troves of data: data about their customers, their products and their business. But despite…

Features August 1
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Two associates in a grocery store, engaged with their work and stocking shelves.

Struggling with Associate Engagement? Follow These 3 Tips

According to a 2022 analysis, the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63%…

Features July 19
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