ecommerce holiday insights series holiday2019 RSR Steve Rowen
Industry predictions forecast that e-Commerce sales may rise between 14% and 18% this holiday season, with mobile playing…
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November 21
brickandmortar strategies RSR Steve Rowen
The demise of the brick-and-mortar store has been greatly exaggerated, with retailers expected to open as many as…
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September 14
A.T. Kearney Aberdeen Group best buy Bob Willett Christina Heggie Christopher Krywulak connected consumer connected consumer series consumers customer data customer engagement customer experience Customer loyalty customer satisfaction customer service Facebook Forrester Research Gary Schwartz Google Impact Mobile in-store experience iQmetrix Jump.ca Katalyst Group Kevin Permenter Kris Parker loyalty programs Mary Anna Gunn merchandising merchandising decisions mobile mobile app mobile technology Motion Computing National Retail Federation NRF12 online experience personalized offers Pinterest Retail Systems Research Retail TouchPoints RSR Research Scott Knaul social media social shopper Steve Rowen store variability Tesco user friendly workforce management
Retail TouchPoints recently completed its eight-part webinar series covering the most challenging issues on retailers’ minds and in…
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July 3
apple best buy Bob Willett customer experience data collection global commerce Nordstrom real-time information retail Retail TouchPoints RSR Research social shopper Steve Rowen store associates The Connected Consumer series
Bob Willett, former CEO of Best Buy International, kicked off the Connected Consumer webinar series with an invigorating…
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June 11
Anthropologie apple Free People in-store engagement Jerry Rightmer mobile commerce mobile engagement Retail TouchPoints RSR Research smartphones Starmount Steve Rowen Urban Outfitters
Due to advanced smartphone technology, today’s consumers have new, expanded access to product information at any time. Faced…
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December 13