Spotify Teams up with Bookshop.org to Synchronize Audio and Physical Books
Spotify has teamed up with Bookshop.org — the online bookstore that connects readers with local booksellers across the…
News February 6
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When Bots Shop: Why Brands Should Stop Ignoring ChatGPT Commerce and Start Designing for it
As OpenAI expands ChatGPT’s commerce capabilities through partnerships with Shopify, Walmart and PayPal, a quiet transformation is underway.…
Executive Viewpoints February 3
Macy’s Sends Santa on National Tour, Expands Holiday Square Marketplace to Chicago
With the possible exception of Christmas Tree Shops, Macy’s is the retailer most associated with Christmas, thanks to…
News September 18
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
How Printemps’ New NYC Store Supports ‘Democratic Luxury’ with Subtle Technology
Printemps is one of the oldest department stores in the world, yet most Americans have never heard the…
Features April 30
Stitch Fix Teams up with Spotify to Give Shoppers a ‘Style Tune Up’
Stitch Fix has partnered with streaming music service Spotify to create an interactive experience that combine’s Spotify’s “sonic…
News January 26
The Reality of AI in Retail: Executives Break Down Opportunities, Challenges at NRF
The rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per…
Features January 18
With Consumers Awash in Subscriptions, Brands Set Sights on Paid Membership
The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “the great…
Features June 6
Lesson from Netflix: How Marketers can Enhance the Ecommerce Shopper Experience
When you open Netflix, you’ll likely see suggestions based on your recent viewing, whether it’s “Top Picks for…
Executive Viewpoints March 17
Music Curation — What Retail Brands Need to Know
I’ll admit it: a good chunk of my early music discovery came from Shazam. I vividly remember being…
Executive Viewpoints October 3Top Stories
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