Connecting Social Media And The Store
Retailers are investing more time and money in their social media strategies. As many as 66% of retailers…
Features May 13
Latest In: social media
Customer Satisfaction Reaches 81% In Q1 2014
After a minor drop during the holiday season, customer satisfaction has increased 1% quarter-over-quarter to 81%, according to…
News May 13RTP Editors Share Their Favorite Social Moments
Social media is valuable in that it encourages retailers to get their creative juices flowing and have some…
Executive Viewpoints April 30
Design Within Reach Drives Nearly 1 Million Social Impressions With Curalate
Social networks have become thriving communities for like-minded individuals to share their thoughts and opinions. Using social syndication…
Features April 21Bring Your Own Engagement: Turn The Rise Of Social Media To Your Advantage
By David Farquhar, Workplace Systems  It has long been understood that the quality of the customer service…
Executive Viewpoints April 21
TouchPoints Radio: Jim O’Hara, Ecwid
E-Commerce is acquiring a larger share of total retail sales. To get their fair share of the e-Commerce…
News April 18The New Era Of Digital Advertising
Search engines have been spotlighted as key entry points for brands and retailers to engage with ready-to-buy-consumers. Now,…
Executive Viewpoints March 2847% Of Female Consumers Conduct Research For Almost All Purchases
By Alicia Fiorletta, Senior Editor It seems as though women have a new role in their households…they’re now…
Executive Viewpoints March 27
Social TV Creates New Engagement Opportunities For Retailers
TV ad reach is shrinking. But that’s not a bad thing for retailers investing in ads or the…
Editor's Perspective March 27Top Stories
![[RTP] Gartner Emily](https://www.retailtouchpoints.com/wp-content/uploads/2026/10/RTP-Gartner-Emily--150x150.png)
Latest Podcasts
Latest Resources
