Latest In: social media

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Moosejaw Drives Loyalty With Predictive Analytics

Specialty outdoors retailer Moosejaw is noted for creating a memorable and relevant customer experience across all channels. Through…

News February 3
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Welcome To The Customer Economy

Consumer adoption of social media has been nothing short of breathtaking, increasing a full 356% since 2006, according…

Executive Viewpoints January 27
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American Eagle Launches ShopBeacon In 100 Stores

American Eagle Outfitters (AEO) is the latest retailer to implement beacon technology, which is designed to help retailers…

News January 21
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How NYX Ties User-Generated Content To Commerce

Brands and retailers tap user-generated content to showcase real-life use-cases for their products and services. And with 92%…

News January 15
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Data Collection Plays Key Role In Social Shopping

Retailers should view social shopping not only as a way to achieve more personalized engagement with customers and…

News January 13
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Get Ready For The BIG Show!

Yep, it’s that time of year again folks! The National Retail Federation’s annual BIG Show is back, and bigger…

Executive Viewpoints January 12
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Grocers Fuel Consumer Passion For Supermarkets

By Kim Zimmermann, Managing Editor  I have spent a good chunk of my career covering the supermarket industry,…

Executive Viewpoints January 8
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Duane Reade Expands Social Reach With Boo-Ti-Ful Legs Campaign

Drugstore chain Duane Reade has developed a series of successful campaigns using its “Parallel Persuasion” equation, which is…

News January 3
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Larry Freed Shares Lessons Learned From “Innovating Analytics”

Businesses across industries can mine significant value from collecting, analyzing and leveraging customer feedback and data. Not only will leveraging…

Executive Viewpoints December 19
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