Stitch Fix Launches ‘Holiday Party Hotline’ to Help Shoppers Find the Perfect Outfit
The Stitch Fix value prop has always centered around its robust data and analytics strategy — with so…
News November 17
Latest In: SMS messaging
To Email or Not to Email: The Pros and Cons of Retail Marketing Approaches
What works for you, likely doesn’t work for the next person. Some people check their email accounts hourly…
Executive Viewpoints July 24
Revolutionizing Retail Marketing: How Apple’s Web Push Notifications on iOS 16.4 will Change the Game for Retailers
Web push notifications are a powerful tool for retailers to engage with their customers and keep them informed…
Executive Viewpoints April 28
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Walmart Rolls Out New Text-to-Shop Service
OMG! Walmart customers have a new way to shop — by text message. The retailer’s new Text to…
News December 15
Study: 72% Of Shoppers Say Texting Improves Support Experience, But Retailers Fail To Promote It
While only 25% of shoppers use text/SMS messages to contact customer support and 29% use live chat, retailers…
Features April 6
Chatter Research Leverages AI-Powered SMS To Amplify Customer Feedback
Chatter Research is an AI-powered customer feedback solution, designed to help retailers enhance their shopper experiences by replacing…
News April 5Alexa Adds Voice-Activated SMS Texting
Users of Amazon’s Alexa can now send SMS texts as an alternative to voice messages, opening up new…
News February 1Analyzing The Digital Consumer For 2012 Mobile Success
As retailers finalize cross-channel marketing plans and investments for 2012, most have considered the benefits of mobile strategies,…
News December 21Shopping Cart Abandonment Strategies For The Holidays
Last year’s holiday season exceeded everyone’s expectations with online sales totaling $32.6 billion, a 12% increase over 2009.This…
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