Latest In: shopping behavior
drone delivery research recap shopper experience shopping behavior virtual reality
More than two thirds (68%) of consumers shop online at least once a month, and 28% do so…
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April 14
credit and debit cards Customer loyalty data security Interactions research recap security breach shopping behavior
Almost half (45%) of shoppers don’t trust retailers to keep their credit and debit card information safe from…
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August 25
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Retailers are seeking innovative solutions and services to help them better keep pace with a variety of trends…
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January 28
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
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Online and mobile experiences have changed consumer expectations. People have grown accustomed to cookie-enabled personalization on the web…
Executive Viewpoints
September 4
Abercombie & Fitch customer engagement e-commerce ecommerce Gilt Groupe IBM IBM Watson National Retail Federation NRF 2012 NRF12 shopping behavior
As the amount of readily-available retail data continues to multiply, capturing useful and accurate information can be overwhelming…
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January 18