Money Can’t Fix What’s Broken At Sears Holdings
By Tim Parry, Managing Editor The end is near, and I believe Q2 2017 will finally be the…
Executive Viewpoints March 28
Latest In: Shop your way
Sears Secures $500 Million Loan To Enhance Omnichannel Capabilities
Sears Holding Corporation’s subsidiaries have secured a 15-month, $500 million loan, designed to give the company financial flexibility…
News May 5
Sears Extends “Reserve It” Service To Shop Your Way Members
Some consumers may believe shopping online is more convenient, but it can be challenging to purchase apparel online…
Features November 26
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Looking Beyond Engagement, Retailers Embrace Social Media As A Selling Tool
Customer engagement and interaction has gone digital, and social media is helping shoppers become more communal with their…
News June 10Are You Offering The Right Service Tools To Your Customers?
Actually, a more accurate question would be: Are you providing enough service tools to your customers? Consumers are demanding more…
Executive Viewpoints May 6
Sears Unveils New Service Tools For Shop Your Way Members
Only 7% of consumers are extremely satisfied with the customer service brands are providing across channels, according to…
Features May 5Sears And EcoRebates Offer Instant Online Rebates To California Consumers
Sears and EcoRebatesunveiled a rebate program for California “SHOP YOUR WAY” members and appliance customers to save instantly…
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