Latest In: SAP

Amanda Spencer Douvin instagram KakaoTalk Kim Kardashian Naver Shopping SAP taobao tiktok wechat YouTube

Lesson from APAC: Social Commerce is Not One-Size-Fits-All

For the last half decade, U.S. and European retailers have observed – and, often, participated in – the…

Executive Viewpoints November 29
Featured logistics Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024) SAP SCM Supply chain transportation management

Blue Diamond Growers Cracks the Supply Chain ‘Nut,’ Saves $1 Million in Annual Transportation Costs

Businesses across multiple industries have felt the intense supply chain pressures brought on by COVID for nearly five…

Features August 30
H Mart SAP VML VTEX

H Mart Upgrades Ecommerce CX with Real-Time Inventory Availability

Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX, an upgrade that allows…

News July 15
Sign up today for the free Retail TouchPoints subscription to get special access to our exclusive and interactive content.
chatgpt emarsys Michelin microsoft OpenAI SAP Yaad Oren

High-Quality Data is the Key to Unlocking the Power of Generative AI in Retail

When generative AI burst into the public sphere last year — in the form of Microsoft and OpenAI’s…

Executive Viewpoints November 14
Aldo Group customer experience CX digital transformation Featured fulfillment omnichannel retail case study Retail ThinkTank (2023) Retail ThinkTank: Business Agility & Innovation (2023) SAP Supply chain
Flashing lights and data bits showing digital transformation

CIO Q&A: Lessons and Priorities from Aldo Group’s Companywide Digital Transformation

Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change…

Features June 13
customer experience digital transformation enterprise resource planning ERP Featured global commerce inventory management Jewelry retail Pandora Retail ThinkTank (2023) Retail ThinkTank: Business Agility & Innovation (2023) SAP
Pandora is working with SAP to revamp its resource planning and as a result its customer experience.

How Data and Tech Power Jewelry Brand Pandora’s Mission to ‘Give a Voice to People’s Loves’

Digital transformation isn’t easy for any brand, but for Pandora, with its 40 years of history and more…

Features April 10
John Licata morehouse college Nike SAP vr

Beyond the Hype, a Compelling Business Case for Moving to the Metaverse

The consumer product titan Nike ushered in the 2022 peak holiday shopping season with a fascinating twist, announcing…

Executive Viewpoints January 13
Boris Lockschin inflation Labor shortages Oracle SAP Spryker the economist

Working Smarter, Not Harder, to Make Digital Commerce Recession-Resilient

The U.S. economy is at yet another tipping point. Just two years after a pandemic-induced collapse, the cycle…

Executive Viewpoints January 6
customer experience Executive ViewPoints Martin Norato Auer SAP

Relying on End-to-End Observability to Ensure Exceptional Customer Experience

Overseeing an e-commerce platform for one of the world’s largest technology companies is no simple task. At the…

Executive Viewpoints December 7
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank