Survey: Associate Interactions Boost Transactions And Repeat Purchases
A common modern retail myth is that customers do not want sales associates to approach or interact with…
Features July 1
Latest In: sales associates
Mobile Should Make Us Re-Think Store Marketing
By Tim Barton, CitiXsys Mobile’s disruption of the customer journey is something all retailers are well aware of.…
Executive Viewpoints November 6Hudson’s Bay Cuts 265 Jobs
Hudson’s Bay Company (HBC) is cutting 265 jobs in its corporate offices in Toronto and New York as…
News October 1
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Get People Back In The Store Now: Old Solutions For The New Age Of Shopping
The success of e-Commerce giants has made underperforming brick-and-mortar retailers believe that the answer to all their problems…
Executive Viewpoints May 19
Secrets Behind A Digitally Modernized Sales Staff In The Omnichannel World
The retail landscape has seen dramatic changes. Online brands are opening physical stores, brick-and-mortar retailers are creating seamless…
Executive Viewpoints March 3Fast-Fashion Retailer Boosts Sales With Real-Time Big Data Analysis
Sales representatives that leverage data on a day-to-day basis can increase revenue productivity by 17%, according to Gartner.…
News August 22Mobile POS: Changing The Way Retailers Think About Payment
This is Part III of Retail TouchPoints’ payment update, a three-part report uncovering the latest developments in EMV,…
News May 1Top Stories
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