Why Your Store Associates Know Less than Your Customers — and How AI is Changing That
The gap in knowledge between today’s digitally empowered shoppers and what store associates have at hand is quietly…
Executive Viewpoints April 28
Latest In: RSR
Supply Chain Upgrade Plans: Just 29% of Retailers Satisfied With Automated Forecast Processes
Many retailers are ready to modernize their supply chains, particularly after the disruptions of the past two years.…
Features February 7
RSR Analyst: Many Sites Still ‘Abnormally Slow’ Ahead Of Holiday Rush
Industry predictions forecast that e-Commerce sales may rise between 14% and 18% this holiday season, with mobile playing…
News November 21
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
3 Must-Have Strategies For Keeping Store Doors Open
The demise of the brick-and-mortar store has been greatly exaggerated, with retailers expected to open as many as…
News September 14
Unified Systems Lead The Way To Omnichannel Success
Merchants must unify the shopping experience across all channels, or risk losing revenue and long-term customer loyalty. An…
News October 22Trend Watch: Data Security And Its Impact On Retail Innovation In 2014
Data security has now risen to the top of the heap of conversations in and around the retail…
Features January 28RSR Spotlights Merchandising Survey Results During RTP Webinar
Retailers should “hop on the integration bus,” recommended RSR Managing Partner Paula Rosenblum in a recent webinar. Rosenblum…
Features September 26Using Innovative Technology To Address The Showrooming Challenge
Following is Part 1 of the Retail TouchPoints series, titled: How Innovative Technologies Are Saving The Store.…
News July 9Top 10 Mid-Year Articles
Retailers continue to search for innovative ways to connect with today’s savvy consumers. The Retail TouchPoints (RTP) Top…
Features July 9Top Stories
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