Furniture Retailer Moves to 100% Employee Ownership Model
Room & Board has transitioned to a 100% Employee Stock Ownership Plan (ESOP), giving its 1,100 employees a…
News April 26
Latest In: Room & Board
Exclusive Q&A: Salesforce Retail SVP On Why AI Is Driving The Future Of Personalization
During its annual Dreamforce event in San Francisco in November, Salesforce doubled down on its mission to help…
Features December 20
Room & Board Embraces ‘The Art Of The Possible’ With Salesforce Marketing Cloud
Shopping for furniture can be a long, drawn-out process — especially online. Furniture e-Commerce sites provide consumers with…
Features June 11
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Nine Retailers Chosen For Best Online Customer Service
In its 15th Annual Mystery Shopping Study, the e-tailing group has announced nine merchants that offer the best…
News January 23Top Stories
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