Oracle Makes First SaaS Provider Purchase, Announces RightNow Partnership
On October 24, 2011, Oracle announced it has entered into an agreement to acquire RightNow Technologies, a cloud-based…
News October 27
Latest In: RightNow
HauteLook Implements RightNow To Empower Shoppers In Multi-Channel Buying Experience
Retailers need to keep up with the multi-channel needs of today’s shoppers by providing personalized and engaging experiences.…
News July 27Study Finds Retailers Responded To 68% Of Holiday Complaints Sent Via Social Media
By listening and proactively responding to complaints on the social web, retailers have an opportunity to turn disgruntled…
News March 4
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
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