Latest In: return policies

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Shein, Temu Pull Back on Ad Spend, Raise U.S. Prices Amid China Trade War

[Update as of April 29, 2025] Shein and Temu have made good on their promise to hike prices…

News April 29
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Returns are unavoidable, here are tips to minimize the costs.

How Authentic Reviews, Transparency can Help Alleviate the Headache of Returns

There’s a famous quote, usually attributed to Benjamin Franklin, to the effect that there is nothing certain in…

Features January 24
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Have Returns Policies Become Too Customer-Friendly?

Omnichannel retailers in heated competition with Amazon have loosened many of the traditional restrictions on product returns, from…

Executive Viewpoints June 22
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4 Ways To Make Your Shoppers Hate You

By Jason Trout, VP of Marketing, ShoppinPal   In retail, even the best intentions can result in customer…

Executive Viewpoints April 28
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