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Video Podcast: Episode 2

The Underestimated TouchPoint Amanda is back! But, this time Sal LoSauro joins her to talk up interactivity, fitting…

News November 4
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Tips to Optimize User Experience for the eCommerce Store Front

What makes an eCommerce Web site a success? Obviously you must have a differentiated, quality product or service…

News September 24
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Kroger Succeeds By Keeping Track of Customers

Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on…

News July 8
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PostNet Launches CRM Strategy To Help Boost Franchise Business

Realizing the need to understand and respond to customer behavior, PostNet recently initiated a customer relationship management (CRM)…

News July 2
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New Marketing Mix Model Uses Virtual Platform To Predict Shopping Behavior

Marketing mix modeling has proven to be an important practice in driving bottom line performance among leading retail…

News June 25
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Predictive Research Points to Price-Sensitive Retailers for Near-Term Sales Hikes

Aeropostale, Family Dollar and Sam’s Club are three of the retailers “almost certain” to see sales increases over…

News March 26
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Forrester Report Finds Retail Leads Loyalty Pack, But Channel Connections Still Missing

Retail was the clear winner in last week’s Forrester customer experience report, but its author sees a lot…

News March 12
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Expansion Of MyMacy’s Puts Promise Of Localized Assortments To The Test

Macy’s recent announcement that they will be expanding the MyMacy’s initiative across the U.S. is shaping up as…

News March 12
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Kohl’s, Office Max, Best Buy Dominate Advertising Awards At RAC Conference

In a year when retailers needed to pull out all of the stops to drive traffic and conversions,…

News March 5
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