Latest In: retail

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Forrester: Shopper’s Show Cross-Channel Eagerness, But Satisfaction Levels Slump

Consumers continue to migrate toward cross-channel purchase behavior, but most are not too happy about the experience. That’s…

News January 22
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New Reports Show Mobile Shopping Nearing Big Impact On Store Experience

Already a competitive advantage, cross channel capabilities are about to become an even more distinct differentiator with the…

News January 16
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IHL Group IDs Biggest Losers When It Comes To Out-of-Stock Failures

Out-of-stocks continue to plague the retail industry as one of the biggest causes of lost revenue and customer…

News December 19
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