Latest In: retail

database G3 Communications gordman group points retail Retail CRM Retail TouchPoints reward robert shopping intention study touch touchpoints

Strategies To Drive Spending, Customer Loyalty Take Center Stage At Marketing Conference

Strategies to drive spending and increase customer loyalty took center stage at the recent Retail Advertising and Marketing…

News March 5
brick and mortar cea g3 G3 Communications in-store in-store insights insights instore instore insights iPhone iPod Touch points pos retail Retail TouchPoints retailers solution spotlight touch

Taggle Brings Mobile Bids To Brick & Mortar Stores

The Concept:Taggle is a new concept designed to allow consumers in a brick-and-mortar retail store to bid on…

News March 5
best buy bestbuy data DemandTec IDC localization Macy's marc dietz marketing merchandising omnichannel points precima pricing promotional response retail retail industry retailtouchpoints sales space assortments stores study success factors touch touchpoints

New IDC Research Shows Customer Centricity Tops Retail Priorities

First the good news: 75% of retailers believe customer-centricity is a “top three success factor” for 2009 and…

News February 26
customers effective email Epsilon merkle points retail retailtouchpoints ROI Research touch touchpoints

The Inbox Battle: Studies Show Paybacks Retailers See From Personalized Emails

Today’s email-savvy consumers appreciate a personalized, well-targeted email promotion, but many abandon a retailer if they have a…

News February 26
crm customer relationship management dukky gift card marketers media platform promotional retail Retail TouchPoints

Personalized Gift Card 
Platform Promises To Raise Redemption Rates

Promotional gift cards have had significant appeal to retailers looking to attract new consumers, but one of the…

News February 5
app app store apple application braintrust cross channel strategies downloadable Forrester ingredients iPhone itunes Kraft Foods Oracle retail retail wire RetailWire wd partners

RetailWire: Kraft’s iPhone App Draws Eyeballs, Shopper Insights

Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on…

News February 5
application cross-channel iPhone points retail Sears sears2go touch touchpoints usablenet

Sears Adds Appliances, In-Store Pickup Features To Sears2go Mobile App

Two months after unveiling its Sears2go mobile commerce website, Sears has added the capability for customers to browse,…

News January 22
cross-channel experience Forrester g3 G3 Communications older boomers points retail touch touchpoints web to phone x-channel xchannel

Forrester: Shopper’s Show Cross-Channel Eagerness, But Satisfaction Levels Slump

Consumers continue to migrate toward cross-channel purchase behavior, but most are not too happy about the experience. That’s…

News January 22
application applications Cisco ForeSee freed g3 G3 Communications iPhone Larry Freed mobile mobile apps points productivity retail Retail TouchPoints shopper sku touch touchpoints transforming the customer experience

New Reports Show Mobile Shopping Nearing Big Impact On Store Experience

Already a competitive advantage, cross channel capabilities are about to become an even more distinct differentiator with the…

News January 16
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank