Author Offers Key Tactics To “Empower” Store Associates & Extend Social Outreach
As retailers are tasked with delivering an integrated approach to customer service, social media has offered the opportunity…
Executive Viewpoints January 20
Latest In: retail
Maximizing Retail Profits Through Customer Engagement
By Scott Zimmerman, President, TeleVox The changes in the economy due to the recession have directly affected the…
News October 7Build-a-Bear to Re-launch Web Store For Enhanced Personalization & Engagement
Build-a-Bear Workshop will re-launch its web site on ATG Commerce OnDemand, according to a press release. The interactive…
News August 30Walmart’s RFID Efforts in Apparel: Not What Some Might Have You Believe
By Leslie Hand, Research Director, Global Retail Insights Retailers, including Dillard’s, JCPenney, Bloomingdale’s and American Apparel have publically…
News August 12JC Penney, Forever 21 “Haul” In User-Generated Videos For Back to School Promos
In an age where consumer-generated content reigns, tech-savvy consumers have found a new way to support their shopping…
News July 29Motorcycle Superstore Drives $1M Revenue Spike With Recommendations
Retailers are tasked with the ever-present challenge to give customers what they want, when they want it —…
News July 15Making the Case for IP Video: 4 Tips for Success
By Will Botten, Manager, Engineering and Support, Direct Source, Inc. Video surveillance has been around since the 1960s…
News July 8Urban Outfitters Supports Growth with Manhattan Associates
Urban Outfitters implemented Manhattan Associates’ Warehouse Management solution (WMS) from the Manhattan SCOPE Distribution Management solution suite to…
News June 283 Key Decisions to Make About Item Level RFID Pilots for Apparel Retailers
By Dan Sandler, Vice President, Overheer Systems, Inc. Since the late 1990s, RFID has been on the mind…
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