Latest In: Retail ThinkTank: Shopper Marketing & CX (2024)

customer experience ecommerce returns Featured Foot Locker HOKA product returns Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024)

Unlocking the Value of Fit Tech: Personalization and Recommendations

Nearly 15% of all retail sales were returned in 2023 — and 75% of consumers cited fit as…

Features September 11
brand marketing brand partnerships creator-led marketing demand creation Featured influencer marketing Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024) Snoop Dogg Solo Brands Solo Stove

Snoop Dogg Sparks Brand Awareness, Lowers Acquisition Costs for Solo Stove

When Luana Bumachar joined Solo Brands as its Chief Marketing Officer earlier this year, there was a big…

Features September 10
42 West Ad Week Comic-Con Featured Gizmodo Heroes & Villains Marvel Pop Insider Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024) X-Men 97

Why Heroes & Villains Prioritizes Fan Experience Over Merch Sales at New York Comic-Con

New York Comic-Con is the place where members of all fandoms can come together and meet their heroes.…

Features August 26
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Costco Daily Harvest direct-to-consumer retail Featured Kroger organic living Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024) specialty grocery Target wholesale expansion
Daily Harvest's Chief Commercial Officer shares what's next in the brand's expansion plan one year after it entered physical retail stores.

What DTC Brand Daily Harvest Has Learned After One Year in Physical Retail

Daily Harvest wants to make eating nutritious and sustainably grown fruits and vegetables easier — and a bit…

Features August 15
Macy's Macy's Media Network Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024) rokt

Macy’s Expands Media Network with Post-Purchase Offers

Macy’s has partnered with Rokt to provide shoppers with post-purchase offers via non-endemic ads delivered during the checkout…

News August 8
data-driven marketing Deloitte Digital Featured Macy's personalization Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024)
Legendary department store Macy's tapped Deloitte Digital to level up its CX, including improved personalization for five key customer journeys.

Macy’s Levels Up Personalization with 500M Tailored Offers to 30M Customers

Personalization has become an expectation for many consumers, but brands’ maturity levels in providing personalized marketing and CX…

Features July 22
connected TV CTV Featured retail media networks Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024) RMN RMN advertising Roku shoppable TV Walgreens
Walgreens has worked with Roku on shoppable TV campaigns to gather best practices for its retail media network's ad partners.

Roku, Walgreens and the Future of CTV: Shoppable Ad Experiences

Walgreens Advertising Group (WAG) is making good use of one of its most valuable assets: a treasure trove…

Features July 17
brand tracking data-driven marketing Featured M.M.LaFleur marketing messaging marketing strategy Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024) Tracksuit
Using advanced brand tracking tool Tracksuit, M.M.LaFleur has been able to ensure its marketing and messaging pivots align with its lifestyle-centric designs.

Advanced Brand Tracking Ramps Up Data-Driven Marketing for M.M.LaFleur

As a female-founded womenswear brand, M.M.LaFleur knew its target audience was changing. Following COVID lockdowns and the massive…

Features July 17
bluecore customer data customer marketing Featured Fender identification technology personalization Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024)
Fender is using Bluecore technology to better analyze and understand its customer file, and send more relevant marketing to its music enthusiasts.

Fender Strikes the Right Note with Digital Identification Support for Customer-First Marketing

Over the course of its 80-year history, Fender has acquired “legendary” status. The guitar maker has become a…

Features July 15
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