5 Things To Consider Before You Send A COVID-19 Email
While e-Commerce has surged in the past two decades, in-person transactions have kept retail relevant. But with most…
Executive Viewpoints May 15
Latest In: Retail Reset: Featured Recommended Resources
How Cloud Solutions’ Elasticity Help Manage COVID-19 Online Sales Spikes
View this webinar on-demand: This webinar is a featured conversation in our Retail Reset Hub, a virtual forum…
Features May 15
Unemployment Increase: Good For Workers, Bad For Business?
Will the unemployment stimulus motivate workers to stay home, preventing businesses from gearing up to reopen effectively? It’s…
Features May 13
Rethinking CX Priorities In A New Retail Landscape
With 30+ years of experience in the retail industry, including her prior position as VP of Customer Experience…
News May 8
Microsoft Stores Pivots, Gives 2,000 Brick-And-Mortar Employees Digital Access To Consumers
In the wake of COVID-19, many retail businesses focused on adapting their products and services — especially if…
Features May 8
How Brands And Retailers Can Adapt To Consumer Behavior Shifts For The Long Haul Amid COVID-19
In under two months, the adoption and usage of e-Commerce reached 2022 projections, with 90% of consumers changing…
Executive Viewpoints May 7
Reimagining The Store Experience, From The Aisles To The Parking Lot: A Conversation With Author Paco Underhill
As the best-selling author of Why We Buy: The Science of Shopping, Paco Underhill has literally helped write…
Executive Viewpoints May 6Retail Store Tours Launches Weekly Series To Spotlight COVID-19 Recovery Strategies, Trends
To support the retail industry in its COVID-19 response and recovery, Retail Store Tours has developed “On The…
News May 4
COVID-19 CX Strategies: Transparency, Empathy And Communication Are Vital
Customer interactions during a crisis can be difficult: while retailers don’t want to act like they can’t see…
Features May 4Top Stories
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