Re-Open For Business: Supply Chain In The New Retail
Retail is no stranger to supply chain disruption. For several years, retailers have grappled with the challenge of…
Executive Viewpoints June 19
Latest In: Retail Reset: Featured Recommended Resources
Consumer Survey Roundup: Retailers Must Demonstrate Safety Measures To Woo Shoppers Back To Stores
In the media, photos and videos show large groups of people emerging from COVID-19 shutdowns to participate in…
Features June 15
How Robots Can Help Retail Operate Safely Again
Before COVID-19, the brick-and-mortar shopping differentiator for the consumer was the in-person experience: They could try on the…
Executive Viewpoints June 15
Keep It Clean: How Retailers Can Leverage UV-C Technology To Sanitize During COVID-19 Crisis
For most retailers, 2020 isn’t the year where stocking the latest electronic gadget, newest fashion from the runway…
Executive Viewpoints June 15
Facilities Management CEO: ‘Cleanliness Will Be Looked At In An Entirely Different Lens’
It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to…
Features June 12
Survey: Why Companies Must Upgrade CX Basics To Tap Surging Online Sales
Even though connecting with customers digitally has become critical since consumers and B2B buyers shifted more purchasing online…
Features June 11
Forrester: Digital Growth, Consumer Convenience Will Drive The ‘Next Normal’
Over the past four months, retailers have been scrambling to adapt and respond to customer behaviors that have…
Features June 11
The Looming Spike In Returns Abuse
Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. …
Executive Viewpoints June 10
Your Frontline Will Make Or Break Your Retail Restoration Plan
It has never been harder to be a frontline employee. Associates have to take extra precautions to protect…
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