1800Flowers.com Extends Customer Engagement With Web Video Assistance
Focused on providing online customers with an enhanced service offering, 1800Flowers.com will tap Howcast’s technology to give customers…
News March 11
Latest In: Retail CRM
Do Followers & Fans Equal Loyalty: A Look Inside Retailers Strategies For Social CRM
Some retail and consumer brands now have more than one million “fans” and “followers” via social networks such…
News January 19Beyond The Madness: 3 Crowd Management Tactics For Multichannel Merchants
By Nick Godfrey, Partner, Customer Portfolios It looks like the Thanksgiving weekend passed rather successfully and uneventfully as…
News December 17Tactics to Battle “Badvocate” Consumers Via Social Media Address By Braintrust
At General Motors, a social media team of six employees patrols the Web, tweeting, updating Facebook, and sometimes…
News November 19
Expansion Of MyMacy’s Puts Promise Of Localized Assortments To The Test
Macy’s recent announcement that they will be expanding the MyMacy’s initiative across the U.S. is shaping up as…
News March 12
Strategies To Drive Spending, Customer Loyalty Take Center Stage At Marketing Conference
Strategies to drive spending and increase customer loyalty took center stage at the recent Retail Advertising and Marketing…
News March 5Top Stories
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