Smartphone Users Spend 7X More Time On Apps Than On Mobile Sites
Smartphone users spend more than 7X more time in native apps than on mobile browsers, and they tend…
News October 24
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When It Matters Most, Shoppers Welcome Texts
While shoppers typically prefer to receive messages from retailers via email (especially for record-keeping), they’re warming up to…
News October 17
Millennials Tap Video Chat, Messaging Apps And Social Media On Shopper Journeys
Retailers must understand how the buyer journey is being re-routed if they want to build long-term relationships with…
News September 26
Amazon Claims 56% Of General Merchandise Traffic
When it comes to selling general merchandise online, Amazon dominates the field, accounting for 56% of the traffic…
News August 1
69% Of Retailers Rely On Employee Training To Fill Store Performance Gap
With more retailers closing physical stores and consolidating space, it is critical for them to optimize every store…
News July 18
‘Disturbingly Slow’ Site Performance Still Plagues Retailers
Industry best practices dictate that web pages should load within 3 seconds, but it takes the average retail…
News July 11
Mobile’s Customer Acquisition Potential Remains Underdeveloped
Mobile has become the preferred interaction point for a growing group of shoppers, and retailers have responded by…
News April 4
Shoppers Need To Feel In Control Of New Retail Technologies
Although many consumers remain wary of some retail technologies, if they feel that they have some control over…
News March 28
Supermarkets Fail To Bridge Consumer-Social Media Gap
While 87% of supermarket shoppers report regularly following one or more social media platforms, just 25% indicate they…
News March 7Top Stories
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