How Authentic Reviews, Transparency can Help Alleviate the Headache of Returns
There’s a famous quote, usually attributed to Benjamin Franklin, to the effect that there is nothing certain in…
Features January 24
Latest In: product reviews
Facebook Ups the Shopping Ante with new Livestreaming, Community Commerce Features
Fresh off its rebrand, Meta has introduced a series of new tools to make shopping and buying easier…
News November 15
From Disgruntled To Loyal: Building Trust In Spite Of Negative Reviews
It happens. Despite your brand’s best efforts to delight customers or provide consistent product quality, every now and…
Executive Viewpoints February 27
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Bazaarvoice Acquires Influenster, Boosting Network Reach To 6 Million Users
Bazaarvoice, a product review and user-generated content platform with a network of 6,000+ global brand and retailer web…
News August 28
Study: 69% Of Shoppers Leave A Site If Product Info Is Subpar
Today’s shopper can get all the information they need about a product online if they seek it out,…
News March 25
86% Of Women More Likely To Make A First Purchase After Social Media Engagement
Although social media marketing has been a critical component of retail strategies in recent years, the impact on…
News September 6
Search Engines Remain Powerful ‘Funnels’, Even Against Amazon
While Amazon continues to be at the forefront of e-Commerce sales, online brands shouldn’t give up their quest…
News August 16
67% Of Consumers Still Label Facial Recognition Technology As ‘Creepy’
As many of 79% of U.S. consumers are fine with the idea of scanning a product on their…
News August 2How Ratings And Reviews Influence The Mobile Impulse Buy
By Matt Parsons, PowerReviews There’s no denying that mobile devices have transformed the way we shop. With mobile…
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