How Predictive Analytics Enables Efficient Omnichannel Retailing
In the past five years, huge changes in the retail technology landscape have revolutionized customer behaviors and expectations.…
Executive Viewpoints November 3In the past five years, huge changes in the retail technology landscape have revolutionized customer behaviors and expectations.…
Executive Viewpoints November 3More than half (56%) of retailers are seeking to deliver cross-channel personalization, and 31% are building more one-to-one…
Features September 25Increasingly, retailers are collecting large volumes of transaction data at the point of sale. This data makes pinpointing…
Executive Viewpoints September 4Like most industries and sectors, retailers are driven by the need to provide good customer service. In a…
Executive Viewpoints June 23Best-in-class retailers are embracing predictive analytics to track and understand consumer behaviors, and better tailor marketing campaigns across…
News May 14In light of news that Amazon has patented its “anticipatory shipping” concept, the Retail TouchPoints editorial team started…
Executive Viewpoints March 5Specialty outdoors retailer Moosejaw is noted for creating a memorable and relevant customer experience across all channels. Through…
News February 3To become a successful omnichannel organization, a retailer must improve alignment between all facets of the business, including…
News January 8The Spotlight Retail Group (SRG), the parent company of fabric, craft and home interiors superstore Spotlight, has selected…
News November 4