Alibaba.com Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing
The COVID-19 pandemic has, for all intents and purposes, ended. But the supply chain disruptions that it exacerbated…
Features January 9
Latest In: predictive analytics
Ferragamo Aims to ‘Strengthen its Bond’ with Customers Through New CX Platform
Italian luxury brand Salvatore Ferragamo has partnered with Medallia to improve the customer experience across its international network…
News March 26
How Smart Automation Powered By Retail AI Can Improve Your Retail Business
Scaling a modern retail business requires a combination of automation and predictive analytics. Here’s how to leverage these…
Executive Viewpoints October 29
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
5 Things Retailers Can Do To Avoid Chargebacks
For decades, EDI has been the standard of how businesses exchange information, documents, and data — to this…
Executive Viewpoints October 9
Mastering Omnichannel Buying Journeys With Predictive Analytics
To compete with Amazon, Walmart has invested heavily in automation. Just recently, the company recruited a fleet of…
Executive Viewpoints September 6
Nike Acquires Celect To Better Anticipate Customer Demand
Nike has acquired Celect, a predictive analytics and demand sensing technology company, for an undisclosed sum. The acquisition…
News August 7
Unlocking The Value Of Artificial Intelligence For Retailers
At a recent Future Stores Miami conference, I attended a panel discussion focused on practical applications of artificial…
Executive Viewpoints June 20
Farmstead Launches Predictive Behavior-Based ‘Smart Shopping List’
Farmstead, an online grocer of locally sourced produce based in San Francisco, has introduced a Smart Shopping List…
News May 2
Predictive Analytics: Optimizing Pricing And Promotions In E-Commerce Means Combining Tools
Most retailers are already engaged in data analytics and predictive modeling. Today, using data to predict more successful…
Executive Viewpoints September 24Top Stories
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