As we’ve seen throughout this past year, consumer shopping patterns and behaviors have undergone a fundamental shift as…
Executive Viewpoints January 2By Andy Shirey, OpenMarket In today’s world of constant connectivity and communication, smartphone users are never without their…
Executive Viewpoints January 13By Stacy Krusch, Marketing Consultant While consumer spending is holding steady, there is a structural change in the…
Executive Viewpoints March 21
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
It has long been acknowledged that customer experience should be every marketer’s key focus; that customer experience is…
Executive Viewpoints December 15RetailNext has released its 2015 holiday predictions, forecasting a 2.8% year-over-year increase in November through December sales over…
News October 16The National Retail Federation (NRF) expects retail sales to increase 4.1% in 2015, up from a 3.5% increase…
News February 12As retailers pursue cutting-edge tools and technologies to improve customer engagement and boost purchases, analysts are focused on…
Features February 8
