Cutter’s Mill Implements Epicor To Leverage In-Store Customer Data
The evolution of in-store technology plays a critical role in the customer experience. For retailers, findings the right…
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Customer Experience Technologies That Are Reshaping The Retail Environment
As the role of technology in everyday life evolves, so do the expectations of consumers and how it…
Executive Viewpoints June 18Impact Mobile And Star Micronics Launch Mobile Marketing Solution
Impact Mobile, a provider of end-to-end mobile marketing solutions, and Star Micronics, a small printer manufacturer, are partnering…
News June 12The Melt Powers Loyalty Program With Perka Mobile App
The Melt, a fast-casual restaurant chain specializing in grilled cheese sandwiches, has adopted the Perka platform to create…
News May 14Capture The Power Of Smart Devices To Reach Today’s Connected Consumers
As consumers demand greater access to information, offers and payment functionality — anytime, anywhere, through any type of…
Executive Viewpoints April 8Retailers Deploy Microsoft Enterprise Solutions For Customer Engagement, Workforce Management
With the variety of options available to consumers on how and when to shop, retailers must stay competitive…
News March 8Cloud-based Portals Streamline Retailer-Supplier Collaboration
This is Part 4 of the Retail TouchPoints series, titled: Retailer-Supplier Collaboration: The New Operational Imperative. Click…
News March 5RetailNext In-Store Analytics Tool Features Storewide Traffic Heat Mapping
Brick-and-mortar retail leaders regularly evaluate store layouts, fixtures, planograms, staffing, and product offerings to optimize customer convenience and…
News February 4Getting It Right: Customer Service Is Key To Ensuring Loyalty
Customer service continues to be an area of strong focus for retailers. In fact, most (86%) said they…
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