Latest In: phone

customer experience customer service e-commerce email JCrew lululemon Nordstrom phone returns shipping STELLAService

J.Crew, L.L. Bean And Net-A-Porter Among Best Online Customer Service Providers

Retailers across all channels are committed to improving the customer service experience. But which online retailers are doing…

Features September 11
Android buy.com cross-channel Google iPhone mobile mobile express checkout Mobile Payments Nike payments PayPal phone xchannel

Buy.com; Nike Utilizing Mobile Payment; Poised for Steady Increase

The mobile craze has been loud and proud over the last year, as smartphones enable shoppers to get…

News July 8
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank