Despite Hype, 60% Of Shoppers Still Haven’t Experienced VR/AR Technologies In-Store
Although 46% of retailers say they plan to deploy AR or VR solutions by 2020, it appears that…
News May 6
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3 Tech-Driven Priorities Retailers Must Have In 2018
The holiday season may be over, but in the world of retail nothing stands still for long, and…
Executive Viewpoints February 12
Overcoming The Organizational Obstacles Of Omnichannel
Consumers are desperate for omnichannel experiences. They work across channels; why can’t their favorite retailers? In their minds…
Executive Viewpoints August 2
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Online Apparel Retailer Asos Defies Brexit Woes
At least one UK-based retailer is bucking the trend of retail gloom from the country’s Brexit: online apparel…
News July 12PeriscopeLISTENS Integrates Employee Feedback Into Customer Experience Management
Best-in-class retailers leverage Customer Experience Management (CEM) solutions that collect shopper feedback across channels and integrate insights to…
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