Macy’s Launches Live Shopping, Upgrades App as Activist Investor Calls for Ecommerce Spinoff
Macy’s is upgrading its digital presence in time for a holiday season that is once again poised to…
News October 7
Latest In: omnichannel
From Online Quizzes to In-Store Screens, Madison Reed Emphasizes a Fluid Customer Experience
Building connections with consumers is one of retail’s most enduring challenges, and highly tactile brands faced extra difficulty…
Features September 10
Brick-and-Mortar no More? How Personalization and Supply Chain Automation are Driving Retail Resurgence
COVID-19 has fundamentally disrupted retail as we know it. With re-masking and a potential fourth wave coming, we…
Executive Viewpoints August 19
Glossier Returns to Brick-and-Mortar With Seattle Flagship 4X the Size of its Original Pop-Up
Glossier will return to brick-and-mortar with three permanent locations scheduled to open this year. The first will launch…
Features August 16
The 5 Most Common Omnichannel Mistakes – and How to Avoid Them
The pandemic’s disruption of the retail industry has driven a lot of change over the past 15 months,…
Executive Viewpoints July 27
Omnichannel Capabilities and Data-Driven Experiences Can Win Shopper Loyalty Post-Pandemic
The pandemic-driven emphasis on omnichannel services doesn’t just apply to how consumers shop or how retailers should craft…
Features April 26
How Real-Time, Location-Specific Inventory Data Overcame Shopper Reluctance to Visit Erik’s Bike Shop Stores
Erik’s Bike Shop, which operates 30 brick-and-mortar stores in seven Midwest states, was considered an essential retailer during…
Features March 26
Q4 Roundup: Amazon and Target’s Success Spotlights Fulfillment Prowess, Stores or no Stores
Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Retailers that were positioned to handle…
Features March 10
Macy’s Shakes Up Senior Leadership, Eliminates COO Role
Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief…
News March 2Top Stories
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