Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success
Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit…
Features January 14
Latest In: omnichannel
JCPenney Hires 2 New Chiefs to ‘Fortify’ Ecommerce and Omnichannel Development
JCPenney has brought in two retail veterans to lead its technology and digital divisions. Former Gap and Walmart…
News January 11
Holiday 2021 Wrap-Up: Safety Protocols and Early Shopping Led to a Successful Season
Retailers pulled off a successful 2021 holiday season despite the challenges posed by the omicron variant and ongoing…
Features January 10
4 Omnichannel Myths Keeping You From Success
Omnichannel is a buzzword in the world of retail customer experience. But despite its popularity, there is a…
Executive Viewpoints December 17
Fred Segal Enters Metaverse With Launch of the Artcade In-Store Retail Experience
Fred Segal has partnered with media tech holding company Subnation to launch Artcade, a dynamic retail experience featuring…
News December 14
Costco Doubles Down on Ecommerce With Pickup Locker and Marketplace Expansions
Costco will put a renewed emphasis on ecommerce by doubling the number of locations with pickup lockers over…
News December 14
Shopping Center Outlook: Why Open Air, Mixed Use and Tech-First Locations Are Hot
The pandemic has been a challenging time for shopping centers, and even as vaccination rates climb and shoppers…
Features December 10
CVS to Close 900 Locations Over Three Years, Focus on Three Store Formats as Part of Omnichannel Strategy
CVS Health is accelerating its digital transformation through the closure of 900 stores over the next three years…
News November 18
With an Eye to the Future, Glossier Hires Three New Leaders
Glossier has set the gold standard for DTC success, but the retailer is not resting on its laurels…
News November 3Top Stories
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