Latest In: omnichannel

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Inside Walmart’s Expanding Last Mile Strategy: Employee Empowerment, Automation and Sustainability

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and…

Features March 30
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Ulta Happy Returns

Ulta Partners with Happy Returns to Add Service to 1,300 Stores

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this…

News March 28
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Employee Empowerment Plus Flexibility and Tech Help Neiman Marcus Decrease Turnover 20%

The COVID-19 pandemic has changed the culture of work for all employees, from white collar office workers going…

Features March 21
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Macy's Own Your Style Personalize

Macy’s Own Your Style Curates Shopper Journey With Personalized Data-Driven Recommendations

Macy’s has launched its digitally focused Own Your Style platform as part of its strategy of providing customers…

News March 16
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From Delivering Data-Driven Experiences to Fighting Online Fraud: 5 Can’t-Miss #CCS22 Sessions

It’s no secret that the modern shopper’s expectations are higher than ever before, and that means retailers are…

Features March 16
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Chewy Co-Founder Takes 9.8% Stake in Bed Bath & Beyond, Calls for Sale of buybuy BABY

RC Ventures, the venture capital fund of Chewy Co-founder and GameStop Chairman Ryan Cohen, has taken a 9.8%…

News March 8
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Fabletics to Open 30 Stores in 2022, Hold Belated Grand Openings for 22 Existing Stores

Fabletics will open 30 new store locations in 2022 as it continues building out its omnichannel presence. The…

News March 4
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Walmart Puts Tactile Displays, Product Discovery at Forefront of New Signature Experience

Walmart has introduced a new signature experience at its incubator location in Springdale, Ark. called “Time Well Spent.”…

News January 27
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Deloitte: Strengthening Employee Schedule Stability Can Help Retailers Relieve Labor Woes

Retailers are heading into 2022 in the face of serious challenges, including inflation and labor shortages, but many…

Features January 24
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